John Lewis cookie policy
Information about our use of cookies.
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.
We may use the following cookies:
You can find more information about the individual cookies we use and the purposes for which we use them in the table below:
Analytical/performance cookies
| Cookie Name | Purpose | More Information |
|---|---|---|
| _gat | Google Analytics | Used to distinguish users. (Expires: 1 min). Read more |
| _gat | Google Analytics | Used to distinguish users. (Expires: 2 years). Read more |
| _gat | Google Analytics | Used to distinguish users. (Expires: 24 hours). Read more |
Functionality cookies
| Name of cookies | Purpose | Domain | Retention period |
|---|---|---|---|
| ASP.NET_SessionId | This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. | https://trade-in.johnlewis.com | Session |
| MPX_PersonalDetails_Enc | Its contains order related details | https://trade-in.johnlewis.com | 999 days or untill browser closed |
Third Party Cookies
| Name of cookies | Purpose | Domain | Retention period |
|---|---|---|---|
Third Party Cookies when accessing Klarna payment.
| Name of cookies | Purpose | Domain | Retention period |
|---|---|---|---|
Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.
If you wish to restrict or block the cookies which are set by this website (or, indeed, on any other site) you can do this through your browser settings. The ‘Help’ function within your browser should tell you how. If you are primarily concerned about third party cookies generated by advertisers, you can turn these off by going to the Your Online Choices site at http://www.youronlinechoices.com/uk/your-ad-choices.
You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies you may not be able to access all or parts of our site.
E-mail Tracking
Some of the emails we send to you may contain a ‘web beacon pixel’ (clear GIFs) or tracked links which allows us to identify when you have opened the email and to verify which links contained in the email you have accessed. [We use this information to determine which parts of our emails are of most interest to you].
You can delete the pixel by deleting the email. If you do not wish to download the pixel to your computer or other device, you can ensure this by selecting to receive emails from us in plain text rather than HTML, or not opening pictures in your email.